G2 - companies listings scraper

{
    "web_scraper_start_url": "https://www.g2.com/categories/live-chat?utf8=%E2%9C%93&order=g2_score&filters%5Bstar_rating%5D%5B%5D=5",
    "listing_url": "https://www.g2.com/products/zenzap/reviews",
    "company_name": "Zenzap",
    "average_rating": 4.6,
    "review_count": 85,
    "details": "Zenzap is a professional work chat app that helps you separate work from personal life by providing a secure, organized space for team communication. \n\nIt\u2019s built for companies that want the speed and simplicity of text messaging but need the structure, security, and control required for a business. \n\nInstead of mixing important updates with personal texts or getting lost in complicated software, Zenzap offers a straightforward way to keep teams connected and aligned.\n\nZenzap lets you create specific group chats for different topics, projects, or locations, ensuring that information is always easy to find and that conversations stay organized. Zenzap also bridges the gap between talking and action; users can turn a message into a task instantly, within the chat.\n\nTo prevent burnout, Zenzap offers working hours settings, that let you automatically pause notifications when an employee is off the clock.\n\nYou need your work chat app to protect company data and be GDPR compliant. Unlike personal chat apps, where contacts, chat history, and files live on an employee's personal phone, Zenzap keeps all data in the business's control. Admins can add or remove staff in a single click, ensuring they don\u2019t take data with them when they leave the company.\n\nAdditionally, Zenzap streamlines daily operations by integrating with the tools you already use, preventing the need to switch between different apps just to stay updated on statuses, updates, and events.\n\nIf you\u2019re looking for a team chat app, you will find that Zenzap removes the noise of email and the risk of texting. It is a solution for managers who want to lead with clarity and teams who want to communicate without barriers.\n\nKey features and value propositions include:\n\n- Organized Work Chat: Conversations are organized into dedicated topics, replacing messy large group texts so teams can actually find what they need.\n- Business-Grade Security: The platform ensures that all chat history, files, and contact lists belong to the company, not the employee.\n- Respect for Personal Time: Stop notifications when the workday ends, helping staff switch off and maintain a healthy work-life balance.\n- Tasks within Chat: Users can turn messages into to-dos directly within the chat, keeping the team accountable and ensuring nothing slips through the cracks.\n- System Integrations: Connects with other tools to get automated updates right in the team chat, keeping workflows smooth.",
    "category": "Zenzap",
    "website_url": "https://www.zenzap.co",
    "year_founded": 2022,
    "industries": [
        "Health, Wellness and Fitness",
        "Computer Software"
    ],
    "market_segment": [
        "91% Small-Business",
        "9% Mid-Market"
    ],
    "next_page": "https://www.g2.com/categories/live-chat?filters%5Bstar_rating%5D%5B%5D=5&order=g2_score&page=2#product-list"
}
{
    "web_scraper_start_url": "https://www.g2.com/categories/live-chat?utf8=%E2%9C%93&order=g2_score&filters%5Bstar_rating%5D%5B%5D=5",
    "listing_url": "https://www.g2.com/products/liveagent/reviews",
    "company_name": "LiveAgent",
    "average_rating": 4.5,
    "review_count": 1,
    "details": "LiveAgent is a comprehensive help desk and live chat software designed to revolutionize customer support. By offering an all-in-one solution, LiveAgent empowers businesses to deliver personalized interactions that leave a lasting impression. With the fastest chat widget available and a reputation as the #1 rated live chat software for SMBs in 2025, LiveAgent is trusted by industry leaders such as BMW, Yamaha, Huawei, and Oxford University. These companies use LiveAgent to provide top-tier customer service that stands out in a competitive marketplace.\n\nKey Features of LiveAgent\nLiveAgent combines an omnichannel universal inbox, real-time live chat, a built-in call center, and a robust customer service portal to streamline communication. Personalization is at the heart of the software, allowing businesses to enhance interactions through features such as customer segmentation, automation, a built-in CRM, and powerful analytics. Additionally, LiveAgent offers an intuitive customer knowledge base to further improve service efficiency. With access to over 175+ features and 200+ integrations, LiveAgent adapts to your unique business needs and scales as your company grows.\n\nTry LiveAgent for Free\nStart your journey with LiveAgent today with a 1-month free trial\u2014no credit card required. Discover how this advanced tool can transform your customer support operations.\n\n200+ Features Included:\n\t\u2022\tPOP3 accounts\n\t\u2022\tEmail piping\n\t\u2022\tForwarding\n\t\u2022\tDepartments\n\t\u2022\tPriorities\n\t\u2022\tStatuses\n\t\u2022\tTags\n\t\u2022\tRules\n\t\u2022\tTicket Routing\n\t\u2022\tCanned/Predefined messages\n\t\u2022\tEmail templates\n\t\u2022\tVoice integration\n\t\u2022\tReal-time website monitoring and statistics\n\t\u2022\tChats\n\t\u2022\tFacebook/Twitter/Instagram/Slack integration\n\t\u2022\tKnowledge base\n\t\u2022\tLive Suggestions as you type\n\t\u2022\tFeedback and Contact forms\n\t\u2022\tAgent rating and gamification\n\t\u2022\tMultilingual support\n\t\u2022\tTicket filters\n\t\u2022\tFile sharing and attachments\n\t\u2022\tChat button templates and much more\n\nExclusive for Startups\nLiveAgent\u2019s Startup Program offers startups free access to the platform for the first 6 months. After this period, startups can continue enjoying the benefits of LiveAgent at a discounted rate. This program provides a cost-effective way for emerging businesses to leverage world-class customer support tools during their growth phase.\n\nExperience the power of LiveAgent and join the ranks of industry-leading companies that prioritize exceptional customer service.",
    "category": "LiveAgent",
    "website_url": "https://www.liveagent.com/?a_aid=g2&utm_source=g2&utm_medium=cpc&utm_campaign=g2-clicks",
    "year_founded": 2004,
    "industries": [
        "Information Technology and Services",
        "Computer Software"
    ],
    "market_segment": [
        "67% Small-Business",
        "29% Mid-Market"
    ],
    "next_page": "https://www.g2.com/categories/live-chat?filters%5Bstar_rating%5D%5B%5D=5&order=g2_score&page=2#product-list"
}
{
    "web_scraper_start_url": "https://www.g2.com/categories/live-chat?utf8=%E2%9C%93&order=g2_score&filters%5Bstar_rating%5D%5B%5D=5",
    "listing_url": "https://www.g2.com/products/twixor/reviews",
    "company_name": "Twixor",
    "average_rating": 4.8,
    "review_count": 92,
    "details": "Twixor is a cutting-edge customer experience (CX) platform that leverages Generative AI and Natural Language Processing (NLP) to create dynamic customer journeys across various messaging channels. Designed for businesses seeking to enhance their customer interactions, Twixor integrates Digital Assistants with Intelligent Process Automation, enabling personalized and goal-oriented engagements. This innovative platform transcends traditional scripted responses, offering empathetic and tailored recommendations that significantly improve customer satisfaction in marketing, business transactions, and support operations.\n\nTargeted at a diverse range of industries, Twixor is particularly beneficial for organizations looking to streamline their customer engagement processes. Its low-code/no-code approach makes it accessible for businesses of all sizes, from startups to Fortune 500 companies. With over 400 clients globally and managing more than one billion interactions each quarter, Twixor has established itself as a trusted solution in the market. The platform is recognized for its ability to enhance brand engagement, reduce operational costs, and improve conversation rates, making it a valuable asset for businesses aiming to optimize their customer experience.\n\nKey features of Twixor include a user-friendly drag-and-drop Journey Builder Studio, an AI and NLP-powered conversational engine, and the ability to deploy both Live and Virtual Agents. Additionally, the platform supports Smart Campaign Management and offers omnichannel capabilities in 120 languages, ensuring that businesses can connect with their customers in a way that suits their preferences. The AI-driven Analytical Dashboard provides valuable insights into customer interactions, allowing businesses to refine their strategies and improve overall engagement.\n\nTwixor's transformative benefits are evident in its proven success metrics, including a conversation rate increase of over 25%, a reduction in operating costs by 15-25%, and an impressive 80% boost in brand engagement. Recognized as the Best Customer Experience Platform in Retail and Ecommerce in India, Twixor has also gained traction as an emerging Conversational AI Vendor in the MEA region. Its partnerships with major banking platforms and CPaaS players further underscore its credibility and effectiveness in delivering white-labeled solutions.\n\nBy empowering businesses to craft dynamic customer journeys, Twixor stands out in the competitive landscape of customer experience platforms. Its focus on personalized interactions and intelligent automation positions it as a leader in enhancing customer engagement, making it an essential tool for organizations looking to elevate their customer experience strategy.",
    "category": "AI Customer Support Agents Software",
    "website_url": "https://twixor.ai/",
    "year_founded": 2019,
    "industries": [
        "Information Technology and Services",
        "Computer Software"
    ],
    "market_segment": [
        "47% Small-Business",
        "41% Mid-Market"
    ],
    "next_page": "https://www.g2.com/categories/live-chat?filters%5Bstar_rating%5D%5B%5D=5&order=g2_score&page=2#product-list"
}
{
    "web_scraper_start_url": "https://www.g2.com/categories/live-chat?utf8=%E2%9C%93&order=g2_score&filters%5Bstar_rating%5D%5B%5D=5",
    "listing_url": "https://www.g2.com/products/3cx/reviews",
    "company_name": "3CX",
    "average_rating": 4.4,
    "review_count": 529,
    "details": "3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience.\n\nBenefits: Easy to install and manage; Low cost to buy and maintain. Available on-premise or hosted.",
    "category": "Contact Center Software",
    "website_url": "https://www.3cx.com",
    "year_founded": 2005,
    "industries": [
        "Information Technology and Services",
        "Telecommunications"
    ],
    "market_segment": [
        "50% Mid-Market",
        "43% Small-Business"
    ],
    "next_page": "https://www.g2.com/categories/live-chat?filters%5Bstar_rating%5D%5B%5D=5&order=g2_score&page=2#product-list"
}
{
    "web_scraper_start_url": "https://www.g2.com/categories/live-chat?utf8=%E2%9C%93&order=g2_score&filters%5Bstar_rating%5D%5B%5D=5",
    "listing_url": "https://www.g2.com/products/front/reviews",
    "company_name": "Front",
    "average_rating": 4.7,
    "review_count": 2,
    "details": "Front is the modern CX platform for customer-first businesses. We offer a unified workspace for all customer conversations \u2014 even individual inboxes and internal collaboration. This single pane-of-glass view of the customer boosts agent productivity by eliminating app switching and ensures responses are fast, accurate, and personalized. \n\nUnlike other customer service AI that takes a mistakes-first approach, Front AI starts smart and keeps getting smarter. We learn from every customer conversations in real time and help you scale safely from day one. Front's also easier to use and configure than legacy help desks, giving you unmatched control over your customer experience without relying on third-party consultants or IT resources.\n\nTrusted by more than 9,000 businesses including ClickUp, Uber Freight, and Reed & Mackay, Front serves up the efficiency and insights needed to keep your entire organization customer-first, every day. Plus, we care as much about our customers as you do yours: we provide industry-leading service to our entire customer base, regardless of your team size.",
    "category": "Front",
    "website_url": "https://frontapp.com",
    "year_founded": 2014,
    "industries": [
        "Logistics and Supply Chain",
        "Computer Software"
    ],
    "market_segment": [
        "49% Small-Business",
        "41% Mid-Market"
    ],
    "next_page": "https://www.g2.com/categories/live-chat?filters%5Bstar_rating%5D%5B%5D=5&order=g2_score&page=2#product-list"
}